Payment and Billing

To make your purchases easier, we offer 4 payment methods:

  • Bank card (Visa, Mastercard)
  • Bank transfer
  • Payment in store
  • Cash on delivery

Below you will find detailed information about the different payment methods.

Payment by credit card

When paying by credit card, in addition to entering the three-digit verification code, the transaction is even more secure. This process (3-D-Secure) is an additional security system from VISA and MasterCard.

When using the 3-D-Secure process for the first time, you only need to register once during the payment process. After a confirmation request from your bank, you choose a personalized welcome formula and a password.

Whether your credit card is 3-D Secure compliant depends on the issuing bank. If possible, this process is mandatory. You can never be too careful! If you interrupt the password request, there is no order and your credit card is not charged.

You can obtain further information about 3-D-Secure from your bank.

Payment by bank transfer

If you choose to pay by bank transfer, please transfer the purchase amount to LANA Plantations' bank account after completing your order. Please remember to include your order number.

You will receive all detailed information in your confirmation email.

IBAN: LU***
BIC: ***
BGL BNP Paribas SA
Order No.

You will then have 3 days to send us your payment by transfer to the LANA Plantations bank account.

Payments by bank transfer are made in full upon ordering.

The delivery period begins 2 working days after you have given the payment order to your credit institution.

Prepay in store

After placing an order online or completing an appointment, you can pay for your order at our LANA Clôtures office. To do this, you can use the usual payment methods, such as cash (up to a maximum of 9999 euros), credit card or EC card.

The delivery period begins on the first working day following payment made at the office or, if this is not possible, on the next day available for delivery.

Cash on delivery

You also have the option to pay for your order upon delivery. To do this, you can use payment methods such as cash (maximum 9999 euros) or a bank card.

Payment is made in full upon delivery.

For any questions regarding our payment methods, our advisors are available at +352 20 60 22 30 or via our contact form